Last Updated: January 2024
Our Commitment to Data Protection
Alpine-Petal is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we uphold your data protection rights.
Data Controller
Alpine-Petal acts as the data controller for personal information collected through this website and our business operations. We determine the purposes and means of processing your personal data.
Your Data Subject Rights
Under the UK GDPR, you have the following rights:
Right of Access
You may request a copy of the personal data we hold about you. We will respond to valid requests within one month.
Right to Rectification
You may request correction of personal data that is inaccurate or incomplete.
Right to Erasure
In certain circumstances, you may request deletion of your personal data. This right is not absolute and depends on the legal basis for processing.
Right to Restrict Processing
You may request that we limit how we use your data in specific situations, such as when you contest its accuracy.
Right to Data Portability
Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
Right to Object
You may object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
We do not currently use automated decision-making or profiling that produces legal effects concerning you.
Lawful Bases for Processing
We process personal data under the following lawful bases:
- Consent: When you voluntarily submit enquiry forms
- Contract: When necessary to fulfil our contractual obligations
- Legitimate Interests: For business operations that do not override your rights
- Legal Obligation: When required to comply with laws
International Transfers
We primarily store and process data within the United Kingdom. If any data transfer outside the UK becomes necessary, we ensure appropriate safeguards are in place.
Data Protection Officer
Given the nature and scale of our data processing, we have not appointed a formal Data Protection Officer. However, our management team oversees data protection compliance and addresses all related enquiries.
Exercising Your Rights
To exercise any of your rights, please contact us at:
Alpine-Petal
47 Riverside Gardens
Richmond, Surrey TW9 1TH
United Kingdom
Email: [email protected]
We will respond to requests within one month. Complex requests may require an extension of up to two additional months, in which case we will inform you.
Supervisory Authority
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Updates to This Information
We review our data protection practices regularly and may update this page accordingly. Please check periodically for changes.